Polaris Repair Shipping Box Set

Polaris^® Repair Shipping Box Set

Call Toll Free 1-866-876-8643 

Polaris^® Pool Cleaner Shipping Box Set includes:

Shipping Box

Expanding Foam Pouch (5 Pack)

Tape

Call Tag

Packing Slip Pouch

Instructions and Procedure:

1.) You will receive a flat Shipping Box Set which is packed with the above contents.

2.) Slice open the tape that is sealing the box closed.  Remove contents.

3.) Open main box to shape.  Cut two 23″ lengths of tape.  Moisten the shiny side of the tape with a damp sponge to activate the adhesive.  Use both of these strips to seal the middle part of the bottom.  Cut two 22″ lengths of
tape to seal the edges of the bottom.

4.) Sit box upright.  Open the clear outer wrapper holding one of the expandable foam pouches (DO NOT OPEN THE BLUE PLASTIC BAG ITSELF).  Unfold the blue plastic bag, make sure to keep A & B face up.  Follow directions on blue bag on how to mix the foam.  These are the directions re-iterated: Press down with the palm of your left hand onto A until you pop the inner bag.  Then, pressing with your right and left palm going back and forth mix the two contents together until your right palm pops the second inner bag.  The paste on the inside must be spread to the top and sides with your palm as it is heating up to ensure full coverage.  The paste will expand into foam.  Lay this first expanding foam puch down onto the bottom of the back and power supply in the center of the bottom with the cable surrounding it.
 

5.) Make sure your handle is locked straight along the top and folded down against the robots body.  Place your pool cleaner inside the box, on top of the power supply & cable.

6.) Repeat step (4) to get the next piece of expanding foam ready to be inserted.  Once mixed, place the foam so that it is in between the side plate and the box, but also so that the top area is folded and resting on top of the cleaner, protecting the top portion of the robot.

7.) Repeat step (6), but now place the foam pack on the other side, protecting the other side plate.

8.) Repeat step (4), but now place the foam pack in between the brush and the box, protecting the front face of the robots body, as well as folding it over the top.

9.) Repeat step (4), but now place the foam pack on the other side, protecting the other face of the robots body.

10.) Once all the foam packs are in place, close the flaps of the box and tape them shut.

11.) Adhere the packing slip pouch to the top of the box.
Insert the already filled out customer equipment repair
check-in form and policy letter into the pouch and seal.

12.) Adhere the call tag to the top of the box.

Once we receive your pool cleaner, we will test it out, diagnose it
and write up an estimate.  We will then call you and discuss the
estimate.  You are responsible for the return shipping of your
repaired or un-repaired cleaner.  If you do not want the cleaner
repaired and do not want it back, we can talk about purchasing
a new pool cleaner.  If you want your pool cleaner back,
unrepaired, than you will have to pay
a bench fee plus return shipping.